Content/Virtual Print processing delays

Incident Report for Traverse

Resolved

This incident has been resolved.

Posted Aug 18, 2026 - 19:07 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 18, 2026 - 19:04 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 18, 2026 - 18:02 EDT

Investigating

All users will be experiencing delays processing newly ingested content and virtual prints. A fix has been identified and will be implemented shortly.

Posted Aug 18, 2026 - 18:02 EDT

This incident affected: Website and Background Processing.